Design Services

  • Prices vary based on the type of project, number of designs required, style and complexity of design(s), what the designs will be used for, and the project timeline.
  • Prices are for designs only and do not include printing, hosting, or purchasing stock imagery, fonts, etc.
  • Taxes will be applied where applicable.
  • A deposit of at least 50% of the total cost is required before work begins (unless the client is on a payment plan), with the remainder due at the end of the project (before approved, finalized files are sent to the client or their printer), or 30 days after the date on the contract, whichever comes first.
  • Additional fees will be applied to rush projects (20%) and late payments (15%).
  • Any revisions to finalized designs will be made at a rate of $100/hour ($100 minimum).
  • If for any reason the client cannot continue with the project, 50% of the remaining amount owed will be due.
  • All payments are final and non-refundable.
  • A contract which includes additional details and policies must be read and signed before the project begins.

Copyright & Terms of Use

All designs, graphics, and patterns on Castlefield products are copyright Castlefield Design / Sophie Taylor and may not be altered, sold, or used without permission. Sophie Taylor (Castlefield Design) retains the rights to any designs created for clients unless an extra fee (details to be outlined in the contract signed by both the Designer and Client) has been paid. It would be appreciated if credit were given to @castlefielddesign and @shopcastlefield on social media if posting images of Castlefield products.

Products

  • We offer free shipping to the United States and Canada, and most items ship free worldwide as well.
  • Orders sent to the United States and Canada will typically arrive 7 to 20 business days from the order date, while international orders may take 15-60 days.
  • Production time varies as each item is custom made-to-order / print on demand by one of Castlefield’s manufacturers, but is usually 3-5 days, depending on the number of items purchased.
  • Products will be sent in unbranded packaging and may be sent separately, to shorten delivery times.
  • The customer is responsible for all duties or other fees.
  • Express shipping is available starting at $20; contact us for a quote.
  • Castlefield is not responsible for customers providing incorrect addresses or packages being delivered late, lost, or stolen.
  • Please keep in mind that colors may vary from screen to screen, and their appearance on products can also vary depending on the manufacturers’ printers and the material they’re printed on. Design placement may also vary slightly; for example a pattern may look a little bit different on different apparel sizes.
  • All sales are final.
  • No refunds will be given unless a product is defective, in which case photos of the product must be provided within 7 days of delivery to show the manufacturer. If it is determined that there is a manufacturing defect, a replacement will be sent; if this cannot be determined from the photos, the item will need to be sent back to the manufacturer for inspection.
  • Return shipping will be paid by the customer if the manufacturer doesn’t provide pre-paid packaging.

By using this site and placing an order or hiring Sophie Taylor / Castlefield Design you are agreeing to these terms.

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